1st Line Support Engineer

  • £25,000 - £30,000 per annum
  • Midlands
  • Permanent

1st line support engineer



This business is a technology company who are developing innovative technology solutions for the medical and ophthalmic industries worldwide. The team consists of some of the leading engineers in the ophthalmic industry and had a track record of developing rapid solutions for commercial and research partners.

This 1st Line Support Engineer role will see you raising support tickets to enable tracking and resolution of customer requests. You will also be required to investigate and resolve customer complaints then close support tickets. You will also be doing general customer service work like assisting customers with set up of portals, services and test environments.

To be considered for this role you must have 2 years working in a customer facing environment and some experience working in an IT environment.

The client is looking to interview as soon as possible for this 1st Line Support engineer role so please get in contact asap.

ISL (Incite Solutions Ltd) is acting as an Employment Agency in relation to this vacancy.


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